Engagement

Earlier brands had a lot of emphasis on 'customer service' to keep the customers delighted. This has now evolved and the 'customer engagement' has made its way in to the process of customer delight.

At Helo, we help you in creating call-to-actions—to drive engagement—on almost every touch point of the marketing process. This includes on-pack activations, contests, polls and surveys. For instance, in the case of on-pack activations, we predominantly use 'Missed Call' as the product.

Why use Helo MC for on-pack activations ?

  • Generate new product trials among new customers.
  • Promotions driven by product purchases.
  • Gratification/incentives driven sales during sluggish times.
  • Convert initial interactions into long term loyalty.
  • Reduce dependency on channel partners like retailers and distributors for trade promotions.
  • Delight customers with instant gratification like mobile recharges.
  • Reduce promotional leakages via introducing instruments like scratch cards with missed call based validation.

Get in Touch

Mumbai Office

B/242, Oshiwara Industrial Centre, Opp. Oshiwara Bus Depot, New Link Road, Goregaon (W), Mumbai - 400104, INDIA.

(022) 2878 0138

(022) 6785 6785

Delhi Office

A7, 2nd Floor, Sector 10, Noida, UP - 201301.

(91) 97 17 40 6555